BowlGames Privacy Policy
Effective Date: August 1, 2026
This Privacy Policy explains how BowlGames (“BowlGames,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit bowlgames.us (the “Site”), interact with our online forms, make a reservation, or otherwise engage with our business. By using the Site, you agree to the practices described in this policy.
1. Information We Collect
Information You Provide to Us
We collect information you voluntarily provide when you:
- Submit our contact form to ask a question or request information (name, email address, phone number, and the content of your message)
- Make a reservation through our online booking system (name, contact information, party size, date/time, and any details you provide about your visit)
Sign up for our email newsletter (email address, and optionally your name)
- Contact us directly by phone, email, or in person
Information Collected Automatically
When you visit the Site, certain information is collected automatically through cookies, pixels, and similar tracking technologies, including:
Device and browser information (browser type, operating system, device type)
Usage data (pages viewed, links clicked, time spent on the Site, referring website)
Approximate location information derived from your IP address
Interaction data such as scrolling, clicks, and mouse movement, used to understand how visitors use the Site
2. Third-Party Tools and Services We Use
We use the following third-party services to operate, market, and analyze our Site. Each of these providers may collect information directly through cookies or similar technologies placed on your browser, subject to their own privacy policies:
- Google Analytics (GA4) – website traffic and usage analytics
Google Tag Manager – manages the tags and scripts listed here
Google Ads – advertising performance and conversion tracking
- Meta (Facebook) Pixel – advertising performance and conversion tracking on Facebook and Instagram
Toast – our third-party reservation and table management platform, used to process reservation requests
- Our email newsletter provider – used to send marketing emails to subscribers who opt in
3. Cookies and Tracking Technologies
Cookies are small text files stored on your device that help websites function and collect information about how they are used. We use cookies and similar technologies (such as pixels and tags) to:
- Operate and improve the Site
Understand how visitors use the Site through analytics
- Measure the performance of our advertising campaigns
- Remember your preferences
Most web browsers allow you to control cookies through their settings, including blocking or deleting them. Please note that disabling cookies may affect the functionality of the Site.
4. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and process reservation requests
- Communicate with you about your reservation, event, or inquiry
- Send marketing communications to newsletter subscribers, where you have opted in
- Operate, maintain, and improve the Site
- Analyze Site traffic and user behavior
- Measure and improve the effectiveness of our advertising
- Comply with legal obligations and protect our legal rights
5. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers who perform functions on our behalf (such as our reservation platform, analytics providers, advertising platforms, and email marketing provider), who are authorized to use your information only as necessary to provide services to us
- Legal or regulatory authorities, where required by law, subpoena, or other legal process
- A successor entity, in the event of a merger, acquisition, or sale of business assets
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to respond to inquiries, process reservations, comply with legal obligations, resolve disputes, and enforce our agreements. Analytics and advertising data collected by third-party providers is retained according to each provider's own retention policies.
7. Your Choices
You have the following choices regarding your information:
- Newsletter emails: You may unsubscribe at any time using the link included in every marketing email we send
- Cookies: You may adjust your browser settings to block or delete cookies, or use available opt-out tools offered by Google and Meta advertising and analytics cookies
- Contact us: You may contact us using the information below to ask about the personal information we hold about you or to request that it be corrected or deleted, subject to applicable law
8. Children's Privacy
The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.
9. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Third-Party Links
The Site may contain links to third-party websites, including our reservation platform and social media pages. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The “Effective Date” at the top of this policy indicates when it was last revised. We encourage you to review this policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
BowlGames
139 Turtle Creek Blvd, Suite 120, Dallas, TX 75207
Phone: (214) 764-5045
Email: events@bowlgames.us
Website: bowlgames.us
